Network troubleshooting for dialup
Windows XP

Web TV Setup

1. From the WebTV Web Homepage, select "Account" from the top bar.

Please note: subscribers must be logged on as the primary user. The primary user is the name the subscriber chose the first time they connected to the WebTV Network service.

2. In Account, select "Use an ISP."

3. Choose "Sign Up Now."

4. Enter ISP account information:

»Enter Wave Internet Servicesin the "ISP Name" field. Choose "Continue."
»Enter dialup modem access numbers. Choose "Continue."
Enter user name and password Choose "Continue."
Confirm password. Choose "Continue."
Choose "Use your ISP."

5. Following this set up, the WebTV Internet unit will reset and reconnect automatically to complete the change. A confirmation screen will appear to verify that the subscriber is using an ISP to access their WebTV subscription.

Please note: our invoices are sent by email.